One company solution
One support flow, one accountable company, and one team that owns the problem until it is resolved.
About Otovo
Built in Europe. Starting in Texas.
Otovo began in Oslo with a simple idea: home energy should feel less like a maze of installers, apps, warranties, and call centers, and more like one service you can trust.
That operating model now powers Otovo across Europe. In the US, we are applying it locally through Onvis LLC, d/b/a Otovo, headquartered in Houston.
Our focus is practical: make home energy systems easier to understand, faster to service, and less stressful to own.
What homeowners should expect from us
We are not trying to be a thin marketing layer on top of someone else's work. We aim to be the team that owns the outcome.
One accountable company
Monitoring, support, and service coordination should not feel fragmented. We own the outcome.
24/7 monitoring
AI-backed monitoring helps catch issues early and lets us resolve many problems remotely before they turn into emergencies.
Fast on-site response
When a visit is needed, a certified technician can be on site within 48 hours.
Support beyond the repair
We help with troubleshooting, warranty claims, and the long-term care of modern home energy systems including solar, battery, and generator setups.
Why customers choose Otovo
Power you can count on, service you can trust.
Fast, reliable service
When equipment fails, speed matters. Our model is built around rapid triage and on-site response within 48 hours.
Peace of mind
Continuous monitoring helps catch problems sooner, reduce downtime, and avoid unnecessary surprises.
Built for the life of the system
Home energy is not a one-time transaction. We stay close through service, maintenance, upgrades, and support.
One platform. Real technicians. Clear ownership.
The future of home energy is a system: solar, batteries, backup power, software, and the people who keep it all working together. Otovo connects those pieces so homeowners do not have to coordinate five different companies.
When something breaks, when a warranty gets complicated, or when you just need a straight answer, our job is to make the next step obvious.
Leadership
Experienced operators building the future of energy service.
William J. (John) Berger
Founder & CEO. Sets the standard for fast, accountable service and a culture built around protecting homes.
Jennifer Santoscoy
Chief Financial Officer. Brings the operating discipline needed to scale a reliable home energy company.
Eleanor Gilbane
General Counsel. Helps build the company the right way, with clear standards, trust, and long-term resilience.
Andreas Thorsheim
Founder & Chief Product Officer. Founded Otovo in Norway and continues to shape the product and platform behind the service.
From the CEO
Protecting homes, not just hardware.
That is the standard we hold ourselves to.
"At Otovo, we aren't just fixing wires; we're protecting homes. If you ever feel we haven't lived up to that standard, I want to know."
John Berger, CEO